Client Management
General

Client Management

Documentation
Updated about 2 months ago
clients
user-guide

Client Management

Your central hub for managing client records, contact details, and medical history.


Quick Start

Navigate to: Dashboard → 'Client Management' → 'Clients'

From here you can:

  • View all clients
  • Search by name, email, or phone
  • Add new clients
  • Click any client to view their full profile

Adding Clients

Two ways to add clients:

  1. From Clients page: Click 'Add Client' button (top right)
  2. During booking: Click '+ Add New Client' in the client dropdown

More details: Adding Clients


Client Profiles

Click any client to view their profile:

  • Contact info: Name, email, phone, address
  • Appointment history: All past and upcoming bookings
  • Treatment records: What treatments they've had
  • Medical history: Allergies, medications, conditions
  • Clinical notes: Private notes from appointments
  • Photos: Before/after images

Medical History

Record important medical information:

  • Allergies (especially to numbing agents or products)
  • Current medications
  • Previous aesthetic procedures
  • Medical conditions

More details: Medical History


Bulk Communications

Send SMS or email campaigns to multiple clients:

Navigate to: Clients → 'Bulk Communications'

  • Select recipients (all clients, or filter by criteria)
  • Choose SMS or Email
  • Write message
  • Send

Requires: Twilio setup for SMS. See SMS Setup.

More details: Bulk Communications


Related Guides


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