Aestheticc Documentation

Reports Dashboard

Seven reports covering revenue, bookings, payments, staff performance, treatment popularity, client retention, and cancellations. Filter by date range and compare periods.

Appointments

Appointment Scheduling

How to book appointments for your clinic

Calendar Basics

How to use your appointment calendar

Photo Uploads & Offline Queue

How photos work in appointments, including the offline upload queue that saves your photos even when connectivity drops.

photos

offline

Injection Mapping

Annotate face diagrams with injection points, products, and dosages. Searchable product list with inventory integration.

Appointment Notes

How to record clinical details and treatment documentation

Batch Tracking

How to record product batch numbers for UK compliance

compliance

Booking Appointments

How to create new appointments

Editing Appointments

How to modify, reschedule, or cancel appointments

Waitlist

How to manage your cancellation waitlist

Automations

Appointment-triggered messages that send automatically — reminders, aftercare, rebooking, winback, birthday, welcome, and feedback.

automations

Business Studio

The operations hub for running and growing your aesthetic clinic

Forms & Consent

Build consent forms and pre-appointment questionnaires that send automatically after booking

forms

consent

Consent Form Delivery

How to send consent forms to clients via SMS and email, including resending, link expiry, and cooling-off periods.

Document Center

Upload, organise, and search your clinic's business documents

documents

AI Business Advisor

Get AI-powered business guidance grounded in your clinic's actual data

advisor

Client Management

How to manage your client database

Adding Clients

How to add new clients to your database

Bulk Communications

Quick Reference: Send SMS and email campaigns to multiple clients at once

Client Profiles

View and manage comprehensive client information and history

Importing Clients from CSV

Quick Reference: Bulk upload client records from spreadsheets or existing systems

Client Medical History

Quick Reference: Record allergies, medications, and previous procedures for safe, compliant treatments

Client Portal

A branded self-service portal where your clients can view upcoming appointments, book new ones, check balances, and access their packages and vouchers.

portal

client-facing

Portal Booking

How clients book appointments directly from the client portal, with pre-filled details and cancellation support.

portal

booking

client-facing

Community

Ask questions and share knowledge with other aesthetic practitioners

community

Compliance

Compliance Dashboard

Real-time compliance scoring across batches, consent, records, staff credentials, and prescriptions — know your gaps before an inspector does.

compliance

regulatory

Content Studio

AI-powered content generation for social media and marketing

AI Image Generation (Image Packs)

Quick Reference: Generate 4 professional treatment images in 20 seconds using AI

Content Calendar

Quick Reference: Visual calendar for planning and scheduling social media posts

Social Media Content Generation

Quick Reference: AI writes platform-specific social posts in seconds

Voice-to-Content

Quick Reference: Speak your ideas, AI writes professional marketing content

Gift Vouchers

Create, sell, and redeem custom-branded gift vouchers with partial redemption, expiry dates, and atomic balance management.

vouchers

gift-vouchers

Packages & Memberships

Sell courses of treatments as packages and offer tiered memberships with auto-applied discounts and GoCardless Direct Debit billing.

packages

memberships

Payments & Billing

Overview of all payment methods in Aestheticc: card payments via Stripe Connect, Direct Debit via GoCardless, and manual cash or bank transfer recording.

Stripe Setup

Connect your Stripe account to Aestheticc to accept card payments in-person and online. Takes about 10 minutes.

stripe

setup

Tap to Pay

Accept contactless card payments in-person using your iPhone. Powered by Stripe Terminal — no card reader hardware required.

stripe

card-reader

Payment Links & Online Checkout

Generate shareable payment links for deposits, invoices, and treatment packages. Clients pay online — funds land directly in your account.

stripe

online

GoCardless Direct Debit

Set up UK Direct Debit for recurring membership payments. Lower fees than cards and more reliable — clients can't accidentally cancel by losing a card.

gocardless

direct-debit

Payment Reminders

Send payment reminders to clients via SMS and email. Dual-channel delivery with branded emails and itemised bills.

sms

reminders

Refunds

Issue full or partial refunds on Stripe payments. Refunds appear in the client's payment history and update appointment balances automatically.

refunds

Manual Payments

Record cash and bank transfer payments against client records. They appear in payment history alongside card payments and update appointment balances.

cash

Photos & Documentation

Before/after photo documentation and interactive injection mapping for aesthetic treatments.

photos

face-mapping

Point of Sale

Overview of the Aestheticc POS: process multi-item checkouts, take card payments, redeem vouchers, and earn loyalty points — all tied to client records.

pos