Creating Treatments

Quick Reference: Add new services to your treatment catalog

📋 TL;DR - Quick Start

Navigate to Treatments in sidebar
Click Add Treatment button
Fill in name, duration, price, category
Choose calendar color
Add description (optional)
Click Save

Step-by-Step Guide

1. Navigate to Treatments

From your dashboard:

Click Treatments in the left sidebar
Treatments page loads showing your current catalog

2. Click "Add Treatment"

Add Treatment button (top right with + icon)
Treatment creation form opens

3. Fill Required Fields

| Field | Required? | Description | Example | |-------|-----------|-------------|---------| | Treatment Name | ✅ Yes | Service name clients will see | Anti-Wrinkle Treatment (Botox) | | Duration | ✅ Yes | Minutes from start to finish | 60 | | Price | ✅ Yes | Cost in your currency | 250.00 | | Category | ✅ Yes | Group this treatment belongs to | Anti-Wrinkle | | Description | ❌ No | Detailed service explanation | Wrinkle reduction using botulinum toxin. Areas: forehead, frown lines, crow's feet. Results visible 3-5 days, lasting 3-4 months. | | Color | ❌ No | Calendar color for this treatment | Blue | | Active | ✅ Auto | Is this treatment bookable? | Yes (default) |

Field Details

Treatment Name

Best Practices:

✅ Clear & Descriptive: "Anti-Wrinkle Treatment (Botox)"
✅ Client-Friendly: Avoid jargon like "Toxin Type A Injection"
✅ Specific: "Dermal Filler - Nasolabial Folds" not just "Filler"
❌ Too Long: Keep under 50 characters for calendar display

Examples:

"Anti-Wrinkle Treatment (3 Areas)"
"Dermal Filler - Lips (1mL)"
"Chemical Peel - Superficial"
"Hydrafacial"
"Laser Hair Removal - Full Leg"

Brand Names:

Option A: Include in name: "Botox Anti-Wrinkle"
Option B: Put in description: Name = "Anti-Wrinkle", Description = "Using Botox by Allergan"
Your choice based on marketing strategy

Duration (Minutes)

What to Include:

Client arrival/greeting: 5 min
Consultation (if needed): 5-10 min
Preparation/setup: 5-10 min
Actual treatment time: 20-45 min
Cleanup: 5-10 min
Post-treatment discussion: 5 min

Example Calculations:

Quick Treatment (Botox 3 areas):

Greeting: 5 min
Prep: 5 min
Treatment: 15 min
Cleanup: 5 min
Total: 30 min → Enter "30"

Medium Treatment (Dermal Filler):

Greeting: 5 min
Consultation: 10 min (if first-time)
Numbing cream: 20 min
Prep: 5 min
Treatment: 30 min
Cleanup: 5 min
Discussion: 5 min
Total: 80 min → Enter "90" (round up to 15-min increment)

Long Treatment (Full Face Laser):

Greeting: 5 min
Prep: 10 min
Treatment: 45 min
Cooling: 15 min
Cleanup: 10 min
Discussion: 5 min
Total: 90 min

💡 Pro Tip: Round up to nearest 15-minute increment for cleaner calendar slots.

Price

Pricing Strategies:

1. Fixed Price (Most Common):

Same price for all clients
Enter exact amount: 250.00
Example: "Anti-Wrinkle Treatment - £250"

2. "From" Pricing (Consultation-Based):

Enter starting price: 150.00
In description add: "From £150 depending on areas treated"
Adjust final price during appointment booking

3. Package Pricing:

Create separate treatment: "Anti-Wrinkle 3-Session Package"
Enter package price: 650.00 (vs 3 x £250 = £750 individually)
Savings = loyalty incentive

4. Area-Based Pricing:

Create multiple treatments:
- "Anti-Wrinkle - 1 Area" (£120)
- "Anti-Wrinkle - 2 Areas" (£200)
- "Anti-Wrinkle - 3 Areas" (£250)
Clients choose during booking

Price Formatting:

Enter as decimal: 250.00 not £250 or 250
System auto-formats with currency symbol
Supports up to 2 decimal places

Description (Optional but Recommended)

What to Include:

✅ What the treatment does
✅ Areas treated
✅ Products/technology used
✅ Expected results
✅ How long results last
✅ Downtime/aftercare
✅ Ideal candidates

Example Descriptions:

Anti-Wrinkle (Comprehensive):

Reduce the appearance of dynamic wrinkles using botulinum toxin (Botox by Allergan).

AREAS TREATED:
- Forehead lines
- Frown lines (glabellar)
- Crow's feet (lateral canthal)

RESULTS:
- Visible smoothing within 3-5 days
- Full effect at 14 days
- Lasts 3-4 months

DOWNTIME:
- Minimal - return to normal activities immediately
- Avoid lying down for 4 hours
- Avoid exercise for 24 hours

IDEAL FOR:
- Age 18+
- Dynamic wrinkles (wrinkles with movement)
- Prevention and correction

Dermal Filler (Concise):

Restore volume and smooth lines using hyaluronic acid dermal fillers.

Common areas: nasolabial folds, marionette lines, lips, cheeks.
Results: Immediate, lasting 6-18 months depending on area and product.
Downtime: Minor swelling 1-3 days.

Facial (Marketing-Focused):

Deep cleansing, exfoliation, and hydration treatment for radiant, glowing skin.

Perfect for:
✨ Dull, tired-looking skin
✨ Congested pores
✨ Uneven texture
✨ Pre-event glow

Includes: Double cleanse, enzyme peel, extractions, massage, mask, SPF.
Duration: 60 minutes of pure relaxation.
Results: Instant glow, improved texture over time with regular treatments.

💡 Pro Tip: Copy-paste descriptions to your website for consistency!

Color

Why Colors Matter:

Visual differentiation on calendar
Quick identification of treatment types
Reduces booking errors

Choosing Colors:

Click color picker
Select from palette OR enter hex code
See preview on calendar

Recommended Color Scheme:

🟦 Blue: Anti-wrinkle treatments
🟪 Purple: Dermal fillers
🟩 Green: Facials & skincare
🟧 Orange: Laser treatments
🟥 Red: Chemical peels
🟨 Yellow: Consultations
🟫 Brown: Body treatments
⚫ Gray: Blocked time/admin

Accessibility:

Ensure sufficient contrast
Test visibility on both light/dark mode
Avoid similar shades for different treatments

See full guide: Treatment Categories - Color Coding

Active Status

Active = YES (Default):

Treatment appears in booking dropdown
Visible on public booking page (if enabled)
Clients can book

Active = NO:

Hidden from new bookings
Existing appointments remain
Useful for:
- Seasonal treatments (laser in winter only)
- Discontinued services
- Temporarily unavailable (product out of stock)

How to Toggle:

Checkbox: "Treatment is active"
Check = Active (bookable)
Uncheck = Inactive (hidden)

After Creating Treatment

What Happens Next?

Treatment Saved
- Added to your treatment catalog
- Immediately available for appointment booking
- Visible to all team members (team accounts)
Calendar Updated
- Treatment appears in booking dropdown
- Color-coded as per your selection
- Duration sets appointment slot size
Ready to Book
- Navigate to Calendar
- Create appointment
- Select client + your new treatment
- System pre-fills duration and price

Editing Treatments

How to Edit

Navigate to Treatments
Find treatment in list
Click Edit (pencil icon)
Modify any field
Click Save Changes

What You Can Edit:

✅ Name, description, duration, price
✅ Category, color, active status
✅ Everything except treatment ID

Important: Editing doesn't affect existing appointments - they keep original treatment details as booked.

Deleting Treatments

Delete vs Deactivate

| Action | When to Use | What Happens | |--------|-------------|--------------| | Deactivate | Stopped offering service | Hidden from new bookings, history preserved | | Delete | Created by mistake | Permanently removed, affects existing appointments |

How to Delete

Navigate to Treatments
Find treatment
Click Delete (trash icon)
Confirm deletion warning
Treatment permanently removed

⚠️ Warning:

Deletion is permanent and irreversible
Affects all appointments using this treatment
Prefer deactivating over deleting for audit trail

When to Delete:

✅ Test treatments during initial setup
✅ Duplicate entries created by accident
❌ Real treatments you've stopped offering (deactivate instead)

💡 Pro Tips

Treatment Naming Conventions

Be Consistent:

✅ "Dermal Filler - Nasolabial", "Dermal Filler - Lips", "Dermal Filler - Cheeks"
❌ "Nasolabial Filler", "Lip Augmentation", "Cheek Filler"
Consistency helps clients navigate your catalog

Use Parentheses for Variations:

"Anti-Wrinkle (3 Areas)"
"Anti-Wrinkle (Full Face)"
"Hydrafacial (Standard)"
"Hydrafacial (Deluxe)"

Pricing Psychology

Charm Pricing:

£249 feels cheaper than £250
£199 vs £200
Use for price-sensitive treatments

Premium Pricing:

Round numbers signal luxury: £500 not £499
Use for high-end treatments

Tiered Pricing:

Good: £150 (basic)
Better: £250 (standard) ← Most popular
Best: £400 (premium)
Anchoring makes middle option attractive

Common Mistakes to Avoid

❌ Duration too short:

Forgets cleanup time
Creates back-to-back stress
Clients feel rushed
Solution: Add 15-30 min buffer

❌ Price too low:

Undervaluing your expertise
Can't cover costs + profit
Hard to raise later
Solution: Research competitors, know your worth

❌ Vague descriptions:

"Makes skin better" tells clients nothing
Solution: Specific benefits, expected results, ideal candidates

❌ Too many treatment variations:

"Botox 1 Area", "Botox 2 Area", "Botox 3 Area", "Botox Forehead", "Botox Crow's Feet"...
Creates decision fatigue
Solution: Consolidate to 3-5 main options

❓ Common Questions

Q: How many treatments should I create? A: Start with 5-10 core services. Add more as needed. Most clinics have 15-30 total.

Q: Can I have different prices for new vs returning clients? A: Create two treatments: "Botox - New Client (£200)" and "Botox - Returning (£180)". Or adjust price during booking.

Q: Should I create a treatment for consultations? A: Yes! Create "Consultation" treatment, duration 30 min, price £0 (free) or £50 (consultation fee). Allows you to block calendar time.

Q: Can I charge deposits via the treatment? A: Not automatically. Create appointment, then in payment field enter deposit amount. Record remaining balance in notes.

Q: What if treatment duration varies greatly? A: Use average duration. Adjust individual appointment times during booking if needed.

Q: Can I hide price from clients? A: Price shows in practitioner's view. For public booking page (coming soon), you can hide prices and show "POA" (Price on Application).

Q: How do I handle package deals? A: Create separate treatment: "Anti-Wrinkle 3-Session Package - £650". Or use discount code at checkout (POS system).

Q: Can I upload treatment photos? A: Not to the treatment itself. Upload before/after photos to client profiles linked to specific appointments. Treatment catalog is text-based.

🎯 Next Steps

After creating treatments:

Set Competitive Pricing - Price optimization strategies
Organize with Categories - Better catalog structure
Create Treatment Protocols - Standardize procedures
Book Your First Appointment - Use your new treatment!

🆘 Need Help?

If you encounter issues creating treatments, contact support at: 📧 support@aestheti.cc

Last Updated: 2025-11-10 Related Documentation: Pricing & Duration, Treatment Categories, Booking Appointments