Complete Feature Set

Everything Your Clinic Needs.
Nothing It Doesn't.

62+ features across 10 categories, built specifically for aesthetic clinics. No generic software. No missing pieces. No compromises.

Clinical Excellence
Scheduling & Booking
Payments & Financial
Client Management
Communications
Marketing & Growth
AI & Intelligence
Team & Operations
Compliance & Security
Integrations & Platform

Clinical Excellence

Purpose-built clinical tools for aesthetic practitioners. From face mapping to prescriptions, every feature is designed around how you actually treat patients.

Face Mapping & Analysis

Interactive SVG injection point recording with unit-level tracking per facial region. Map exactly where you treat, every time.

Treatment Protocols

Versioned step-by-step clinical workflows with results tracking and photo documentation. Build your protocols once, follow them consistently.

UK Private Prescriptions

GMC number validation, drug database, and PDF generation. The only aesthetic CRM with built-in UK private prescriptions.

Before/After Photos

Side-by-side comparison viewer linked to clients, appointments, and protocols. Visual evidence of your results, organised automatically.

Batch/Lot Tracking

Product expiry monitoring, recall management, and CQC-ready audit reports. Full traceability from supplier to patient.

Medical History & Allergies

Dedicated allergy table with automatic contraindication checking. Medical history captured once, referenced everywhere.

Consent Forms

Digital signature capture, cooling-off period enforcement, and form template snapshots. Compliant consent that stands up to scrutiny.

Contraindication Alerts

Automatic warnings when allergies conflict with planned treatments. Safety checks happen before you pick up the needle, not after.

Scheduling & Booking

A calendar built for clinics, not generic businesses. Multi-practitioner, multi-room scheduling with online booking that fills your diary around the clock.

Online Booking Widget

Embeddable booking page with real-time availability and treatment selection. Clients book 24/7 without you lifting a finger.

Smart Calendar

Multi-practitioner scheduling with room management and gap detection. See your whole team at a glance, spot the gaps, fill the diary.

Google Calendar Sync

Bi-directional OAuth sync so appointments appear in your personal calendar. No double-booking between your clinic and personal life.

Automated Reminders

SMS and email reminders that reduce no-shows by up to 80%. Set them once and let the system protect your revenue.

Waitlist Management

Capture demand and fill cancellations automatically. Turn last-minute gaps into booked appointments without manual chasing.

iCal Feed

Calendar subscription support for any calendar app. Works with Apple Calendar, Outlook, and anything that reads iCal.

Payments & Financial

Take payments in clinic, online, or via direct debit. Full invoicing, refunds, and financial reporting in one place with transparent 2% flat-rate processing.

Tap to Pay (Stripe Terminal)

Accept card payments in person with physical readers. Tap, insert, or swipe — every payment tracked automatically in the client record.

Online Payment Links

Send payment links with QR codes for deposits and invoices. Clients pay from their phone before they even walk through the door.

GoCardless Direct Debit

Recurring membership payments at 1.75% + 20p. The lowest-cost way to collect monthly memberships — no other aesthetic CRM offers this.

Invoicing & Quotes

Generate, send, and track quotes with line items and conversion tracking. From quote to paid invoice in two clicks.

Refund Processing

Process full or partial refunds directly from the platform. Clean refund trails that keep your books accurate.

Point of Sale

Complete retail checkout system for product sales. Sell skincare, supplements, and aftercare products alongside treatments.

Financial Analytics

Revenue tracking, payment reporting, and business insights. Know your daily take, monthly trends, and top-performing treatments.

Client Management

Every client interaction in one place. From first enquiry to loyal regular, manage relationships, packages, vouchers, memberships, and referrals without spreadsheets.

Full CRM

Client profiles with contact details, GP info, next of kin, and referral tracking. Everything you need to know, one click away.

Client Portal

Self-service portal where clients view appointments, invoices, packages, and rebook. Less admin for you, more control for them.

Treatment Packages

Bundled sessions with automatic credit tracking and redemption. Sell a course of six, track each session, handle the money automatically.

Gift Vouchers

QR-coded vouchers with PDF download, batch sending, and redemption tracking. A revenue stream that markets itself.

Membership Plans

Recurring billing with GoCardless or card, with automatic enrolment management. Predictable monthly revenue on autopilot.

Loyalty Programme

Points system with earning rules, redemption, and balance tracking. Reward the clients who come back and they keep coming back.

Referral System

Referral code generation, tracking, and reward management. Turn your happiest clients into your best marketing channel.

CSV Import

Bulk client import with smart field mapping and duplicate detection. Migrate from any system without losing a single record.

Communications

SMS, email, and automation workflows that keep clients engaged without you sending a single manual message. Set it up once, let it run.

SMS (Twilio)

Platform-managed SMS with 500/month included, opt-out compliance, and delivery status tracking. Reach clients where they actually read messages.

Email Campaigns

Template-based bulk email with Resend provider, open tracking, and analytics. Professional clinic emails without a separate marketing platform.

Automation Workflows

Multi-step lifecycle automation for welcome sequences, reminders, post-visit follow-ups, and birthday messages. Nurture on autopilot.

Communication Preferences

Per-client opt-in/opt-out for marketing vs transactional messages. Stay compliant with PECR and GDPR without thinking about it.

Workflow Builder

Custom multi-step workflows with conditional logic and form integration. Build the exact automation your clinic needs, no code required.

Marketing & Growth

AI-powered content creation, social scheduling, and review collection. Grow your clinic without hiring a marketing agency.

AI Content Generation

Generate social posts, blog content, and emails from voice notes or prompts. Professional content in seconds, not hours.

Content Calendar

Schedule and manage posts across Instagram, TikTok, LinkedIn, and Facebook. Plan your month in one sitting, post automatically.

Social Media Integration

Connect Meta (Instagram/Facebook) accounts for direct publishing. Post from your CRM without switching to another app.

Review Requests

Automated post-appointment review collection and satisfaction tracking. Build your Google reviews on autopilot.

AI Image Generation

Create marketing imagery with AI using included credits. Professional visuals without a photographer or graphic designer.

Advisory Dashboard

AI-powered business insights with actionable recommendation cards. Know what to focus on next based on your actual data.

AI & Intelligence

AI that actually understands aesthetic clinics. From answering your phone to analysing your business, intelligence built into every layer of the platform.

AI Voice Receptionist

Incoming call handling with IVR, call routing, and transcription. Never miss a new enquiry, even when you are mid-treatment.

AI Business Advisor

24/7 chat advisor that knows your business, protocols, and data. Ask it anything about your clinic and get an instant, data-backed answer.

Voice Notes

Record client voice notes with automatic Google Cloud transcription. Capture clinical observations hands-free during consultations.

Smart Analytics

Key metrics dashboard with revenue, appointments, and client trends. The numbers that matter, visualised so you can act on them.

Reports Engine

Booking, cancellation, client, revenue, staff, and treatment reports. Export anything, slice by any date range, know your business inside out.

Team & Operations

Manage your team, their schedules, and their training from one place. Role-based access means everyone sees exactly what they need.

Staff Management

Team member profiles with role-based access control — admin, practitioner, and receptionist roles. The right permissions for the right people.

Shift Scheduling

Working hours, time off, and shift management per team member. Plan your rota without a whiteboard or a group chat.

Academy & Training

Course library with lessons, quizzes, progress tracking, and action items. Onboard new staff and upskill your team in-platform.

Business Studio

Document management for SOPs, protocols, guides, and training materials. Your clinic knowledge base, always up to date and always accessible.

Treatment Room Management

Room availability tracking and assignment for appointments. No more double-booked rooms or wasted space.

Compliance & Security

Built for UK healthcare regulation from day one. GDPR, CQC, ICO — compliance is not an add-on, it is the foundation.

GDPR Compliance

Data export, right to erasure, retention tracking, and automated cleanup. Full GDPR compliance without a data protection consultant.

Cooling-Off Periods

48-hour cooling-off enforcement for cosmetic treatments with waiver option. Mandatory for cosmetic procedures, built into the booking flow.

Audit Trail

Complete activity logging and data access audit for every client interaction. If anyone asks what happened, you have the answer.

ICO Registration

ICO registered (ZB989547), bank-level encryption, UK-based data storage. Your data stays in the UK, secured to the highest standards.

Photo Consent Levels

GDPR tiers 1–5 for photo usage permissions. From clinical records only to full marketing use — granular consent your clients control.

Prescriber Profiles

UK private prescription system with controlled drug handling. GMC-validated prescriber profiles for compliant prescribing.

Integrations & Platform

Connect to the tools you already use and extend the platform with APIs, webhooks, and a free clinic website. Your CRM is the hub, not an island.

Website Builder

Free 4-page clinic website with booking integration, themes, and customisation. A professional online presence included in your subscription.

QuickBooks Integration

OAuth sync for invoice and expense tracking. Your clinic finances flow into QuickBooks automatically, no manual entry.

Xero Integration

OAuth sync for accounting and invoice management. Prefer Xero? Same seamless sync, same zero manual work.

Webhooks & API

Custom webhook events, delivery tracking, and OAuth 2.0 public API. Build custom integrations or let your developer connect anything.

Feature Flags

Per-business feature control for gradual rollouts. New features land when you are ready for them, not before.

Mobile App

iOS app with mirrored feature set for appointments, clients, and payments. Run your clinic from your pocket between appointments.

Ready to See It in Action?

Start your free 14-day trial. No credit card required. Every feature included from day one.

Features - Everything Your Aesthetic Clinic Needs | Aestheticc | Aestheticc