Business Studio
General

Forms & Consent

Documentation
Updated 5 days ago
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consent

Forms & Consent

Build consent forms and intake questionnaires using a drag-and-drop editor. Forms send to clients automatically after booking and sync back to their client record.

Navigate to: Business Studio → Forms & Consent


How It Works

  1. Create a form template (or use a system template)
  2. Assign the form to a treatment
  3. Client books — form link sent by SMS automatically
  4. Client completes on their phone; data syncs to their record

Forms are delivered via a secure, hashed link — no login required for the client.


Form Builder

Build any form using 12 field types:

| Field type | Use case | |------------|----------| | Text | Short answers (name, GP name) | | Textarea | Long answers (medical history details) | | Number | Numeric inputs | | Email | Email address with format validation | | Phone | Phone number | | Date | Date of birth, last treatment | | Select | Single-choice dropdown | | Radio | Single-choice visible options | | Checkbox | Single yes/no toggle | | Checkbox group | Multi-select options | | Signature | Drawn or typed consent signature | | Heading / Paragraph / Divider | Layout and instruction blocks |

Conditional Visibility

Show or hide fields based on answers to earlier fields. Example: show a "Please describe your allergy" text field only if the client answers "Yes" to "Do you have any allergies?"


System Templates

Ready-to-use templates you can copy and customise:

  • Medical history — GP, medications, allergies, pregnancy status
  • Hyaluronic acid consent — standard HA filler consent
  • Polynucleotide consent — PDRN/PN treatment consent
  • Hyalase consent — hyaluronidase dissolution consent

Client Pre-Fill

Forms pre-fill from the client's existing record:

  • Full name
  • Date of birth
  • GP details
  • Next of kin

This reduces friction for returning clients.


Reverse Sync

When a client submits a form, answers update their client record automatically — no manual data entry required. Medical history, allergies, and GP details stay current.


Legal Integrity

Every submitted form is protected:

  • Template snapshot — the exact form version at submission is recorded (tamper-proof even if you later edit the template)
  • SHA-256 content hash — cryptographic proof that the submission hasn't been altered
  • Submission timestamp — exact date and time recorded

Cooling-Off Period

Consent forms support a configurable cooling-off period (default: 48 hours). The system blocks treatment until the period expires. This is configurable per treatment.

To waive the cooling-off period for a specific booking (e.g., returning client, urgent case), you can override it from the booking record with a documented reason.


Assigning Forms to Treatments

Go to the Form Assignment tab in Forms & Consent. Select a treatment and link one or more form templates. The linked form is sent automatically after every booking for that treatment.


Related Guides


Need help? support@aestheti.cc

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