Forms & Consent
Build consent forms and intake questionnaires using a drag-and-drop editor. Forms send to clients automatically after booking and sync back to their client record.
Navigate to: Business Studio → Forms & Consent
How It Works
- Create a form template (or use a system template)
- Assign the form to a treatment
- Client books — form link sent by SMS automatically
- Client completes on their phone; data syncs to their record
Forms are delivered via a secure, hashed link — no login required for the client.
Form Builder
Build any form using 12 field types:
| Field type | Use case | |------------|----------| | Text | Short answers (name, GP name) | | Textarea | Long answers (medical history details) | | Number | Numeric inputs | | Email | Email address with format validation | | Phone | Phone number | | Date | Date of birth, last treatment | | Select | Single-choice dropdown | | Radio | Single-choice visible options | | Checkbox | Single yes/no toggle | | Checkbox group | Multi-select options | | Signature | Drawn or typed consent signature | | Heading / Paragraph / Divider | Layout and instruction blocks |
Conditional Visibility
Show or hide fields based on answers to earlier fields. Example: show a "Please describe your allergy" text field only if the client answers "Yes" to "Do you have any allergies?"
System Templates
Ready-to-use templates you can copy and customise:
- Medical history — GP, medications, allergies, pregnancy status
- Hyaluronic acid consent — standard HA filler consent
- Polynucleotide consent — PDRN/PN treatment consent
- Hyalase consent — hyaluronidase dissolution consent
Client Pre-Fill
Forms pre-fill from the client's existing record:
- Full name
- Date of birth
- GP details
- Next of kin
This reduces friction for returning clients.
Reverse Sync
When a client submits a form, answers update their client record automatically — no manual data entry required. Medical history, allergies, and GP details stay current.
Legal Integrity
Every submitted form is protected:
- Template snapshot — the exact form version at submission is recorded (tamper-proof even if you later edit the template)
- SHA-256 content hash — cryptographic proof that the submission hasn't been altered
- Submission timestamp — exact date and time recorded
Cooling-Off Period
Consent forms support a configurable cooling-off period (default: 48 hours). The system blocks treatment until the period expires. This is configurable per treatment.
To waive the cooling-off period for a specific booking (e.g., returning client, urgent case), you can override it from the booking record with a documented reason.
Assigning Forms to Treatments
Go to the Form Assignment tab in Forms & Consent. Select a treatment and link one or more form templates. The linked form is sent automatically after every booking for that treatment.
Related Guides
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