Packages & Memberships
General

Packages & Memberships

Documentation
Updated 5 days ago
packages
memberships
user-guide

Packages & Memberships

Packages let you sell courses of treatments up front and track sessions as they're used. Memberships give clients tiered discounts with automatic monthly billing via Direct Debit.

Navigate to: Dashboard → Packages


Packages

A package is a bundle of treatment sessions sold at a fixed price — for example, a course of 6 microneedling sessions or a Botox starter package covering consultation, treatment, and review.

What you configure:

| Field | Description | |-------|-------------| | Name and description | Displayed to clients on the booking portal | | Treatments included | One or more treatments, each with a session count | | Total price | Fixed package price (not per-session) | | Validity | Number of days before the package expires |

How sessions are tracked:

When a client books or attends a session from a package, the used/remaining count updates on their client record. Practitioners can see remaining sessions on the appointment detail screen before treating.

Booking portal: Active packages appear on your public booking portal, so clients can purchase them directly without you needing to invoice manually.


Treatment Step Delays

Some treatment protocols require a fixed gap between sessions — for example, Botox consultation on Day 1, treatment on Day 3, and a 2-week review. You can configure minimum delays between steps in a package to prevent clients from booking too early.


Memberships

Memberships give clients a recurring monthly benefit — typically a percentage discount on all treatments — in exchange for a fixed monthly fee collected automatically via GoCardless Direct Debit.

Discount tiers:

Set up multiple membership levels (e.g., Silver 10%, Gold 20%, Platinum 30%). Each tier has its own monthly price and discount rate.

Auto-applied discounts:

When a client has an active membership, their discount applies automatically at every checkout type:

  • POS in-clinic checkout
  • Online deposits at booking
  • Payment links
  • Invoices

No manual step. No missed discounts.

GoCardless Direct Debit:

Clients authorise a Direct Debit mandate once. Monthly payments collect automatically. Unlike card subscriptions, mandates don't fail when cards expire or are replaced — reducing involuntary churn.

Set up GoCardless


Related Guides


Need help? support@aestheti.cc

Was this helpful?

Need More Help?

Can't find what you're looking for? Our support team is here to help you get the most out of Aestheticc.