Gift Vouchers

Create and sell gift vouchers for your clinic. Each voucher generates a unique code, supports partial redemption, and can be sent as a branded PDF directly to the recipient.

Navigate to: Dashboard → Vouchers

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Creating a Voucher

Fill in the voucher details:

| Field | Description | |-------|-------------| | Amount | Face value in pounds | | Recipient name and email | Who the voucher is for | | Sender name | Shown on the PDF ("From: ...") | | Expiry date | Optional; voucher cannot be redeemed after this date | | Personal message | Printed on the PDF |

A unique voucher code is generated automatically. You cannot set your own code.

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Branded PDF

Every voucher generates a PDF that includes your clinic logo, the recipient's name, the voucher code, the face value, and any personal message. Send it directly from the dashboard via email, or download it to send yourself.

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Redeeming at Checkout

At POS checkout, enter the voucher code in the voucher field and click Apply. The system validates the code and shows the available balance.

Partial redemption: If the transaction total is less than the voucher value, the remaining balance stays on the voucher for future use. If the total exceeds the voucher value, the client pays the difference by another method.

Atomic balance management: Two concurrent redemptions of the same voucher cannot oversell the balance. The system uses a database-level lock on the voucher record during checkout — this prevents a race condition where two staff members ring up the same voucher at the same moment.

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Expiry and Status

| Status | Meaning | |--------|---------| | Active | Available for redemption | | Partially redeemed | Some balance used; remainder available | | Fully redeemed | Zero balance remaining | | Expired | Past expiry date; cannot be redeemed |

Expired vouchers remain visible in the voucher list for audit purposes but are blocked at checkout.

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Why This Matters

Glowday — the main competitor — has no gift voucher feature at all. Offering branded gift vouchers is a direct revenue opportunity (clients pay upfront) and a marketing channel (recipients become new clients).

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Related Guides

• Processing a Checkout
• Point of Sale Overview

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Need help? support@aestheti.cc